THE WEIRD WORLD OF WIBBELL
GENERAL SALES TERMS AND CONDITIONS


THE WEIRD WORLD OF WIBBELL
The Weird World of Wibbell is the name given to the distribution and sub-distribution activities of Wibbell Productions Ltd.

DISPATCH TIMES
We generally dispatch all orders within 2 business days of receiving payment. Once your order has been completed, you will be sent an email confirming that your order is on it's way. Most orders are despatched from the UK.

DELIVERIES OUTSIDE OF THE UK
Wibbell Productions Ltd is not responsible for any taxes or customs handling fees or delays to deliveries due to customs handling. Customs charges are the responsibility of the customer.

LANGUAGE
Wibbell Productions Ltd primarily deals with films in the English language. It is the buyers responsibility to check that any film offered by Wibbell is presented or subtitled in the language they require.

TECHNICAL SPECIFICATIONS
Responsibility lies on customers to ensure they are ordering the correct version of any DVD for their territories, region codes and equipment. There is a general list of PAL and NTSC territories HERE which may be used as a general guideline only and we hold no liability that this is fully accurate or up-to-date and cannot be taken as evidence of the technical specifications of your own DVD player, or television equipment.

"THE VAMPIRES OF BLOODY ISLAND" SALES RESTRICTIONS
The NTSC version of "The Vampires of Bloody Island" is not authorised for sale within the UK. Neither PAL nor NTSC versions are authorised for sale in China or Nigeria. Customers are expected to abide by their countries own licensing and certification laws.

DVD TECHNICAL DETAILS:
- THE VAMPIRES OF BLOODY ISLAND - PAL VERSION
The Vampires of Bloody Island (PAL DVD) Catalogue number WBL101PAL: Feature film running time approx 108 mins. Language: English. 16:9 widescreen dual layer DVD-9. PAL-All regions. Playable in all PAL territories.
- THE VAMPIRES OF BLOODY ISLAND - NTSC VERSION
The Vampires of Bloody Island (NTSC DVD) Catalogue number WBL201NTSC: Feature film running time approx 108 mins. Language: English. 16:9 widescreen dual layer DVD-5. NTSC-All regions except China. Playable in all NTSC territories except China.
- OTHER FILMS
If you wish to know any technical specifications of films marketed and/or distributed by Wibbell that are not mentioned here please ask us by email.

CERTIFICATIONS
Within the UK certifications are controlled by the BBFC and are displayed where necessary on DVD packaging. If ordering from outside the UK the cuestomer is responsible for abiding with local laws.

PRIVACY POLICY
When you make a purchase through our websites, we ask you for personal information including full name, physical address, email address and credit card number so we can ship your order. We use this information to process your order(s) and to communicate with you about updates, messages, order status and feedback about our products and services and special promotions we may offer. Once a transaction is complete you may unsubscribe from this service at any time by asking us in an email to vampires@wibbell.co.uk

RETURNS PROCEDURE AND REFUNDS
If you need to return an item, you must first notify us by email within 7 days of delivery to obtain a returns number and instructions for return. Items must be returned unused, unopened, in original packaging, and in saleable condition within 10 days of receipt.
Refunds will only be issued upon receipt of the item. We do not refund postage costs nor do we pay for the return postage to us if you have simply changed your mind about a purchase. You are advised to send returned items by recorded delivery. Shipping charges will only be refunded if an item is faulty.

CONTACT
E-mail address: sales@wibbell.co.uk. Postal address: Wibbell Productions Ltd. 50 Alfreds Gardens, Barking, IG11 7XW, UK

WHOLESALE ENQUIRIES
For wholesale or trade enquiries contact sales@wibbell.co.uk

PRICING
Due to various special offers, promotions and discounts, prices of goods may vary around different web sites and different web pages within a site. By placing an order with Wibbell a customer agrees that they are willing to pay the price advertised at that particular point of sale and has no grounds for refund if the same or similar item is later found elsewhere at a lower price.

COMMUNITY
Any messages, pictures or videos that you submit to us through our websites or other social media may be published and we may post your screen name in connection with the posting. Please be sure that any material you submit, post, upload or transmit via our websites protects and does not violate the rights of any person or entity.

CHANGES
We may change our General Terms and Conditions at any time without notice. You should check back periodically for updates. Your use of any of our websites after any changes indicates your acceptance of the changes. The current version will be controlling.
www.wibbell.co.uk